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Claim This BusinessReynolds Plumbing, Heating and Cooling Inc operates from 358 North Ave East in Cranford, New Jersey, a full-service residential contractor founded in 1930 by Floyd Reynolds and still family-owned after more than 94 years. The company holds complete licensing and insurance, serving homeowners across Union County including Cranford, Westfield, and surrounding Union County municipalities. Monday through Friday office hours run 8:30am to 4:30pm, with 24/7 emergency availability for urgent calls. Their 4.3-star rating compiled from 20 verified reviews reflects nearly nine decades of maintaining service standards in the local market.
What distinguishes Reynolds from neighboring contractors is their meticulous approach to home protection. Technicians arrive in lettered company vehicles wearing uniforms and systematically place shoe covers over footwear before entering, lay protective coverings on flooring, and conduct thorough post-job cleanup leaving spaces exactly as found. Every technician undergoes extensive background screening prior to hiring and participates in ongoing training to stay current with product innovations. The company backs all work with a satisfaction guarantee, requiring customer approval of pricing before any repairs commence. A referral program offers existing customers a $25 American Express gift card for recommending friends and family.
Customer narratives from reviewers reveal the level of responsiveness homeowners can expect. Ben Sezer described receiving emergency Sunday service within just one hour of his call, praising both technical skill and fair pricing. Mary Catherine Sudiak, a customer of nearly 29 years, recounted how Reynolds did not simply replace a problematic faucet but actively worked directly with the manufacturer to resolve the underlying issue rather than upselling a new fixture. Timothy Griffin, who manages property operations for multiple buildings, noted Reynolds consistently rearranges schedules to accommodate emergencies and has never required a callback for faulty repairs.
All five published reviews award 5 stars, with three mentioning specific scenarios: emergency same-day Sunday response within an hour, manufacturer collaboration to resolve a persistent faucet issue rather than recommending replacement, and competitive pricing on emergency callbacks for commercial properties. No negative feedback appears in the available sample.
| Sunday | Closed |
| Monday | 8:30 AM–4:30 PM |
| Tuesday | 8:30 AM–4:30 PM |
| Wednesday | 8:30 AM–4:30 PM |
| ThursdayToday | 8:30 AM–4:30 PM |
| Friday | 8:30 AM–4:30 PM |
| Saturday | Closed |
Diagnostic services and pipe repair for leaks, clogs, water pressure issues, and fixture malfunctions using licensed technicians.
Replacement and new installation of water heaters, including resolving emergency breakdowns outside standard business hours.
Heating system maintenance, repair, and replacement services as part of their heating and cooling division.
Air conditioning maintenance and repair to address cooling system issues in residential settings.
24/7 emergency response for urgent plumbing issues requiring immediate attention beyond regular business hours.
Repair services for problematic faucets and plumbing fixtures, including manufacturer collaboration when needed.