Rich's Plumbing Heating & Air Conditioning, Inc.

Rich's Plumbing Heating & Air Conditioning, Inc. holds a 4.7-star rating across 929 reviews in East Brunswick, New Jersey. This contractor handles both plumbing and HVAC work, serving residential customers throughout the Middlesex County area. The business maintains extensive availability, operating from 7 AM to 10 PM on weekdays with reduced hours on Saturday and Sunday, enabling same-day service for urgent calls.

The company differentiates itself through its commitment to clear communication and thorough customer education. Multiple reviewers note that technicians walked them through each step of the work, explaining how to locate shutoff valves and understand their systems. A reviewer highlighted that the team did not charge for a follow-up visit when additional adjustments were needed, demonstrating a service-first approach.

Customer reviews name several technicians who delivered standout service. Luis, Camilo, and Gulian earned praise for replacing an entire HVAC system and water heater while keeping the worksite clean and respecting the homeowner's property. Javier and Eric fixed a leaking boiler valve in under 20 minutes, taking extra time to show a new homeowner how to locate water valves for emergencies. David arrived early to address AC problems that two previous contractors had not resolved, explaining each repair in detail.