Sears Heating and Air Conditioning

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About Sears Heating and Air Conditioning
Sears Heating and Air Conditioning operates as an air conditioning contractor serving East Hanover, New Jersey, and maintains a 3.1-star rating based on 78 customer reviews. The business offers HVAC services seven days a week, with operating hours from 9 AM to 10 PM daily, providing flexibility for homeowners scheduling repairs or installations. As part of the broader Sears Home Services network, the contractor brings recognized brand resources to residential heating and cooling projects in the local community.
The contractor differentiates itself through manufacturer-backed parts and service support, leveraging the infrastructure of a national home services brand. This connection provides access to standardized service protocols and replacement components for common HVAC systems. The extended daily service window allows technicians to accommodate homeowner schedules across morning, afternoon, and evening appointments.
Customer experiences reflect varying service outcomes. One reviewer, Angela Franko, praised the team for completing a furnace replacement in an older home in a single day rather than the originally projected two-day timeline, noting their willingness to work around structural complications. However, another customer reported significant communication delays spanning over a month during a project, requiring multiple follow-up contacts before receiving project updates. A third reviewer described a multi-visit water heater repair process where initial troubleshooting did not identify the underlying issue, ultimately requiring a return visit and additional parts.
What Customers Say
Three reviews show split sentiment: one five-star review praises efficient furnace installation in an older home and same-day completion, while two one-star reviews cite communication failures and diagnostic inaccuracies. No technicians were named in the available reviews. Recurring negative themes include delayed project updates and incomplete first-visit repairs, while positive feedback centers on installation quality and timeline flexibility.
Working Hours
| SundayToday | 9 AM–10 PM |
| Monday | 9 AM–10 PM |
| Tuesday | 9 AM–10 PM |
| Wednesday | 9 AM–10 PM |
| Thursday | 9 AM–10 PM |
| Friday | 9 AM–10 PM |
| Saturday | 9 AM–10 PM |
Services
Furnace Replacement
Complete furnace installation including assessment of older home structural considerations and efficient single-day completion when possible.
Air Conditioning Repair
Diagnostic and repair services for residential cooling systems, with flexible scheduling across extended daily hours.
Water Heater Service
Repair and maintenance for water heaters including pilot light issues, ventilation diagnostics, and component replacement.
HVAC Installation
New heating and cooling system installation for residential properties, with project management from consultation through completion.
System Maintenance
Preventive maintenance services to keep heating and cooling systems operating efficiently throughout the year.