The Tustin Group

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About The Tustin Group
The Tustin Group operates as an integrated building services contractor serving commercial and industrial clients across Pennsylvania, New Jersey, Delaware, Maryland, and Virginia. Based in East Hanover, New Jersey, the company holds a 3.7-star rating from three customer reviews and maintains 24/7 emergency availability. Founded in 1992, the company has built its reputation around delivering mechanical, energy, water, fire protection, and plumbing services for facilities requiring continuous operation.
What distinguishes The Tustin Group from standard HVAC contractors is its position as a single-source provider of integrated building systems. The company combines mechanical services with customized web-based energy management solutions designed by in-house engineers, allowing facilities to optimize efficiency and reduce operating costs. Their water management division draws on over 30 years of expertise utilizing modern sampling and treatment technologies, while their NICET-certified fire protection team handles commercial and industrial life safety installations. This multi-discipline approach enables clients to coordinate building performance through one trusted partner rather than managing multiple specialty contractors.
Customer experiences with The Tustin Group reveal mixed results. One commercial client reported recurring issues with roof damage during HVAC service visits, describing nine punctures to their roofing membrane across multiple appointments. The same reviewer noted that preventive maintenance on two rooftop units required major repairs within days, and expressed frustration over quoted replacement costs of $30,000 with a six-week delivery timeline. These specific scenarios highlight the importance of discussing warranty terms and detailed service scope before work begins.
What Customers Say
One of three reviews describes significant service issues including roof punctures during HVAC visits and units requiring major repairs shortly after preventive maintenance. A commercial customer also cited pricing concerns, noting competitor quotes were 18% lower with faster delivery times.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Mechanical HVAC Services
Installation, retrofit, inspection, and maintenance for commercial and industrial heating, ventilation, air conditioning, and refrigeration systems.
Energy Solutions
Web-based energy management designed by in-house engineers to improve facility performance and reduce operational costs.
Water Management Services
Industrial and commercial water system programs using modern sampling, data analysis, and treatment technologies.
Fire Protection Systems
Full range of fire and life safety solutions including installation and maintenance for commercial operations.
Plumbing Services
Repairs, drain line service, backflow prevention, camera inspections, and water heater maintenance for commercial properties.
Predictive Maintenance
Service agreements designed to identify potential equipment failures before they cause operational disruptions.