Home Warranty of America

Home Warranty of America provides service contract coverage for homeowners in Edison and throughout New Jersey, offering protection against unexpected appliance and system breakdowns. With 4,670 reviews on record yielding a 2.3-star average rating, the company has processed tens of thousands of claims for subscribers paying monthly premiums ranging from approximately $46 to $60. The business operates Monday through Friday from 7 AM to 7 PM, with Saturday hours from 8 AM to 6 PM and limited Sunday availability.

What distinguishes Home Warranty of America from some competitors is its 30-day money-back guarantee on all warranty plans, giving new customers a window to evaluate coverage before full commitment. The company offers two primary tiers: the Premier Plan covering basic systems and appliances, and the Premier Plus Plan adding air conditioning coverage and approximately 30 additional items. Website materials emphasize certified professional repairs and dedicated customer service representatives who manage claims from filing through resolution.

Customer reviews document several specific claim experiences. One reviewer described filing two claims, both denied, with the refrigerator issue eventually receiving partial resolution after follow-up calls. Another long-term customer recounted a dishwasher leak claim where the company offered $200 toward replacement despite paying $107 monthly for five years. A third reviewer reported five of six claims denied over two years due to contract fine print regarding maintenance requirements.