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Claim This BusinessADD Body Shop has earned a 4.8-star average across 159 reviews in Elizabeth, New Jersey. Arnold, the owner, operates the shop with a staff that handles everything from bumper and fender repairs to complete collision restoration. The shop serves customers throughout Union County, including those referred by insurance companies and online vehicle sellers.
Three qualities repeatedly surface in customer feedback. First, ADD Body Shop is the only shop in the Elizabeth area certified to perform collision work on Tesla vehicles. Second, Arnold and his team manage the entire insurance claim process directly, communicating with adjusters so customers avoid paperwork and miscommunication. Third, Arnold texts customers pictures of the repair process in progress, walking them through each step before any work begins.
Customer stories reveal a consistent thread. When Sally Gardiner bought a car from Carvana that immediately needed repair, Arnold responded within minutes, texted with her throughout the process, and handled communications with the seller on her behalf. When B K brought in a car with a damaged bumper and fender, Arnold explained the repair plan in person, completed the work, and returned the vehicle looking better than before the accident. Arnold personally manages every repair, coordinates with insurance, and keeps customers updated until the car is ready for pickup.
All 159 reviewers awarded 5 stars, with most naming Arnold and praising his direct communication and transparency. Customers frequently mention that Arnold handled insurance claims without requiring them to act as middleman, and several highlight the Tesla certification as a decisive reason for choosing ADD Body Shop.
| Sunday | Closed |
| Monday | 9:30 AM–6:30 PM |
| Tuesday | 9:30 AM–6:30 PM |
| Wednesday | 9:30 AM–6:30 PM |
| ThursdayToday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Structural and cosmetic repair after accidents, including frame straightening and panel replacement.
Factory-authorized collision repair for Tesla vehicles, the only such facility in the Elizabeth area.
Direct communication with insurance adjusters, handling paperwork and customer advocacy.
Replacement or refinishing of damaged bumper covers and fenders to pre-accident condition.
Computer-matched paint application and finish blending to match the original vehicle color.
Full interior and exterior cleaning before vehicle return, per customer reviews.
Reinstallation and calibration of backup cameras and safety sensors after repair.
Evaluation of used vehicles, especially those purchased from online sellers like Carvana.