Fleet Service Inc

Fleet Service Inc operates as a commercial truck and trailer repair facility in Elizabeth, New Jersey, serving the greater Newark metro area and points along the New Jersey Turnpike corridor. The shop maintains extended weekday hours from 8 AM through midday or evening, with Saturday service available until 4 PM and Sunday marked as closed. With 39 verified customer reviews contributing to a 3.3-star aggregate rating, the business has built a regional presence serving independent owner-operators and fleet carriers alike, handling everything from routine maintenance to emergency roadside calls.

Several distinguishing factors emerge from client feedback. Multiple reviewers emphasize the shop's commitment to honoring warranty work, with one customer recounting that proprietor Tom replaced an incorrectly installed compressor under warranty at no additional cost nearly a year after the original repair. The team routinely handles same-day turnaround situations, with technicians completing alternator installations and getting drivers back on the road within hours rather than days. This approach to standing behind completed work differentiates the shop from facilities that treat initial installation as a closed transaction.

Customer narratives reveal specific technician encounters that illustrate service priorities. Reviewer James Buck specifically names Tom and Christine, describing their approach as honest and straightforward with detailed explanations of required work. Another customer, Darius Jones, detailed how Tom made things right after a parts installation error, prioritizing customer resolution over procedural resistance. A negative review from Arahys Ortiz alleges significant billing disputes and communication problems, indicating that customer experience may vary depending on the nature and complexity of the repair.