Grainger Industrial Supply

Tool store
3.9(42 reviews)
560-596 Bercik St suite 1, Elizabeth, NJ 07201
Grainger Industrial Supply

Is this your business?

Claim your listing to verify your info and earn a verified badge.

Claim This Business

About Grainger Industrial Supply

Grainger Industrial Supply operates as a tool and industrial equipment supplier in Elizabeth, New Jersey, with a branch located at the Grainger headquarters accessible to local contractors and facilities managers. The location maintains a 3.9-star rating derived from 42 customer reviews, with the majority reflecting positive experiences regarding part availability and staff knowledge. Serving the greater Elizabeth metropolitan area alongside nearby communities such as Newark and Linden, this branch functions as a will-call pickup location for Grainger's extensive catalog of industrial supplies, safety equipment and professional tools.

The Elizabeth branch differentiates itself through comprehensive inventory access, including specialty items like plexiglass and motor components that customers specifically mention in reviews. Grainger's distribution network enables next-day delivery for out-of-stock items, a logistical advantage customers compare favorably against retail competitors like Lowes and Home Depot. The branch operates on a will-call system allowing contractors to retrieve parts the same day when available in stock at the counter, addressing time-sensitive project needs.

Customers reference specific staff members including Mark, who assisted a reviewer in identifying a comparable motor part and provided alternative purchasing options when the specific Grainger item required extended lead time. Another reviewer highlights the same-branch convenience of instantly available plexiglass and emphasizes the friendly counter service that distinguishes this location from online ordering. Five-star reviews consistently praise quick counter service with minimal wait times.

What Customers Say

Seven of eight reviewers award 4 or 5 stars, with positive feedback centering on counter staff knowledge and same-day part availability. Negative reviews cite pricing concerns compared to online retailers, while satisfied customers mention better prices than big-box stores.

Working Hours

SundayClosed
Monday7:30 AM–4 PM
Tuesday7:30 AM–4 PM
Wednesday7:30 AM–4 PM
ThursdayToday7:30 AM–4 PM
Friday7:30 AM–4 PM
SaturdayClosed

Services

Industrial Tool Sales

Professional-grade hand tools, power tools and equipment available for will-call purchase or commercial account ordering.

Parts & Component Supply

Motors, motor parts, electrical components and specialty items including plexiglass for contractor projects.

Safety Equipment

Personal protective equipment, safety gear and workplace supplies for industrial and commercial applications.

Will-Call Ordering

Online or phone ordering with branch pickup; customers report minimal wait when part shows as in-stock.

Next-Day Delivery

Items not in local stock can be delivered next business day to the branch for customer pickup.

Commercial Account Services

Net-30 credit terms available for approved businesses, with account representatives managing credit limits.

Frequently Asked Questions