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Claim This BusinessAbout AAA 1st Choice Plumbing and Heating Bergen
AAA 1st Choice Plumbing and Heating Bergen operates under HVAC license 19HC00278300 and plumbing license 6349, serving Hackensack and Saddle Brook residents with a perfect 5-star rating across seven verified customer reviews. The company maintains Monday through Friday hours from 8am to 7pm and advertises 24/7 emergency availability for urgent plumbing and heating needs. Their Saddle Brook base positions them to respond quickly to surrounding Bergen County neighborhoods, and the business appears to focus on both new installation projects and targeted repair work for residential plumbing systems and heating equipment.
The contractor differentiates itself through transparent customer communication and COVID-era safety practices that reviewers specifically mention. Customer Dewayne Taylor noted the team arrives with masks and checks for illness before entering homes, reflecting a cautious approach that resonated during health concerns. Gilbert Reeves praised his plumber for explaining each repair step as the work proceeded, giving the homeowner confidence in the diagnostic process. The combination of verbal explanations and protective measures suggests a client-conscious service model rather than hands-off repair work.
Reviewer experiences reveal specific problem scenarios the team has resolved promptly. Quentin Doyle called after hours when his basement sump pump failed, and the company responded quickly to prevent flooding damage. Izabela Fitus hired them for a new boiler and hot water heater installation, describing the overall experience positively. Reuben Craig needed an outdoor hose bib replaced urgently and reported the job was completed quickly at a reasonable price. These service calls span emergency drainage work, appliance installation, and outdoor fixture repairs.
What Customers Say
All seven reviewers awarded five stars, with consistent praise for responsiveness during emergency situations and transparent communication about repair processes. Three customers specifically mentioned after-hours or urgentsame-day service: Quentin Doyle's sump pump failure, Reuben Craig's leaking hose bib, and Izabela Fitus's boiler installation. Two reviewers highlighted price reasonableness and professional conduct inside the home.
Services
Plumbing Leak Repair & Fixture Replacement
Address leaky pipes, outdoor hose bibs, shower valves, and other fixture failures with professional replacement or repair.
Drain Cleaning Services
Clear clogged drains using professional techniques to restore proper water flow in sinks, showers, and main lines.
Boiler Installation & Repair
Install new boilers and repair existing heating systems, including hot water heater configuration for residential heating.
Furnace Installation & Maintenance
Provide furnace installation, repair, and tune-up services to maintain heating system efficiency.
Central Air Conditioning Service
Install and service central air conditioning systems to keep homes cool during warm months.
Hot Water Heater Services
Replace and install hot water heating systems, including traditional tank and tankless water heater options.
Emergency Plumbing & HVAC Response
24/7 availability for urgent plumbing and heating emergencies including after-hours calls.