Advanced Professional Plumbing Heating and Air Conditioning
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About Advanced Professional Plumbing Heating and Air Conditioning
Advanced Professional Plumbing Heating and Air Conditioning has earned a perfect 5.0-star rating across 23 verified customer reviews in Hackensack, New Jersey. The business specializes in both plumbing and HVAC services, serving residential clients throughout Bergen County and surrounding communities including Wallington and nearby municipalities. With a strong local presence, the company has built its reputation on reliable service delivery and technical expertise across multiple disciplines.
What distinguishes this contractor is an unwavering commitment to rapid response and transparent communication. Multiple reviewers highlight same-day arrivals within hours of initial contact, including Sunday service calls and weekday evening appointments within two hours. The company also stands out for its willingness to troubleshoot over the phone, walking customers through diagnostic steps before dispatching a technician, which saves homeowners unnecessary service charges.
Customers consistently mention technician Joey, who handled a complex basement water heater replacement on a Sunday, resolving unexpected complications during the installation. Another reviewer credits the company with solving a problem that did not require a truck roll at all, guiding them through an electrical reset that restored hot water instantly. The named experiences reflect a team that combines technical precision with honest, customer-focused service.
What Customers Say
Twenty-three reviewers all award 5 stars, with 4 specifically praising same-day or same-hour emergency response. Two reviews highlight cost-saving troubleshooting that prevented unnecessary service calls. The single 4-star review cites a minor delay rather than service quality.
Services
Emergency Plumbing Repair
Same-day response for leaks, back-ups, and pipe failures, including Sunday and holiday call-outs.
Water Heater Installation & Repair
Replacement and repair of gas and electric water heaters, including complex basement installations.
Kitchen Plumbing & Garbage Disposal
Installation, repair, and replacement of sinks, disposals, and related fixtures.
AC & Heating Service
HVAC system maintenance and repair for residential heating and cooling equipment.
Leak Detection & Pipe Repair
High-pressure leak identification and permanent pipe restoration solutions.
Diagnostic & Troubleshooting Support
Phone-based guidance to identify issues before dispatching a technician, potentially saving service charges.