Bergen Air Conditioning

Bergen Air Conditioning is a local HVAC contractor based in Hackensack, New Jersey, serving the surrounding communities of Bergen County. The company holds a 3.4-star rating based on five customer reviews, reflecting a mix of service experiences. They specialize in air conditioning repair, system installations, and heating solutions for both residential and commercial properties, providing services in Hackensack and nearby towns.

The contractor differentiates itself through its brand partnerships, notably installing Carrier systems as highlighted by recent customers. They offer a range of services beyond standard repairs, including oil-to-gas conversions and mini-split installations for customized zoning. A distinctive feature noted in reviews is their willingness to provide diagnostic assistance over the phone, helping homeowners avoid unnecessary service calls. They also handle indoor air quality solutions, such as air purification and humidification systems.

Customer testimonials detail specific interactions with the team. One reviewer, Dan Bator, praised technician Alex R. for identifying a tripped breaker switch over the phone, resolving the issue without a dispatch. Another client, yola kolenda, described a smooth new AC installation process where the field supervisor explained brand options before installing a Carrier unit, and the crew cleaned up the worksite afterward. However, some reviews mention subcontracted labor, leading to confusion or perceived overpricing.