Courthouse Automotive

Courthouse Automotive has operated as a full-service auto repair facility in Hackensack since 2013, serving vehicle owners across Bergen County and surrounding communities including Teaneck, Englewood, and Paramus. The shop maintains a 4.4-star rating derived from 31 customer reviews, with most clients praising the staff for transparent communication and fair pricing on both routine maintenance and complex diagnostics.

This shop distinguishes itself through personalized customer care, with multiple reviewers specifically commending technician Renee for taking extended time to explain recommended repairs and help clients understand long-term maintenance needs for aging vehicles. The team also handles collision repair and bodywork, though that aspect of the business has generated significant controversy based on recent consumer complaints.

One recent review describes a problematic experience with collision services where a customer alleged incomplete repairs and excessive rental car charges over a five-month period, totaling thousands of dollars in disputed costs. However, positive maintenance reviews consistently name specific staff members, with customer K M highlighting Renee's patience in walking through vehicle issues and recommending cost-effective solutions.