Meli Plumbing & Heating, Inc.

Meli Plumbing & Heating, Inc. operates as an HVAC and plumbing contractor in Hackensack, New Jersey, holding service hours every day of the week except Sunday. With 33 verified customer reviews averaging 2.9 stars, the company serves a broad residential client base across Bergen County including Hackensack, Rutherford, and surrounding communities. The team handles a range of repair and maintenance needs for both heating and cooling systems as well as plumbing infrastructure, drawing praise for responsive scheduling from customers who describe limited availability during the workweek.

The company distinguishes itself through its commitment to transparent diagnostics. Reviewers specifically note that Meli plumbers investigated root causes rather than pursuing the fastest repair option, identifying a toilet leak that extended into a basement and addressing it thoroughly in a single visit. Crew members were described as respectful and noted for leaving work areas clean after completing repairs. This diagnostic-first approach resonated with homeowners who valued understanding the full scope of underlying issues before authorizing work.

Customer stories name Dawn as a point of contact who prioritized urgent requests and followed through until resolution, even when issues required multiple communications. One reviewer required a same-day repair to avoid taking unplanned time off from work, and the Meli team accommodated that constraint by completing service quickly enough for the homeowner to return to their shift. Another reviewer appreciated that Dawn confirmed each step of a repair met expected standards, describing her follow-through as a consistent practice rather than a one-time effort.