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Claim This BusinessMr. Leak has operated as a licensed plumbing contractor in Bergen County since 1978, making it one of the longer-established residential service companies in the Hackensack area. The business maintains a 4.1-star rating across 13 customer reviews and serves both homeowners and business owners throughout Hackensack, Paramus, Teaneck, Fort Lee, and the broader Bergen and Passaic County region. As a full-service provider, Mr. Leak handles plumbing, heating, cooling, sewer cleaning, water heater replacement, pump installation, and water filtration systems.
What distinguishes Mr. Leak from neighboring contractors is their specialization in Noritz tankless gas water heaters, a manufacturer they explicitly recommend on their website. The company offers upfront pricing with free estimates, and their 24/7 emergency response means a technician is available around the clock for urgent situations. This combination of same-day availability and manufacturer-specific expertise sets them apart for homeowners facing sudden water heater failures or heating system breakdowns.
Customer experiences reveal mixed outcomes. Thomas Sterlacci rated the company 5 stars after a Bradford White boiler replacement that Was completed quickly and passed home inspection. However, reviewer Danny described a significantly different interaction involving a different technician named David, where a $295 repair on an instant water heater failed to resolve the issue, and the customer reported unprofessional conduct when requesting a follow-up visit. Another reviewer, Lee, described a broken water heater scenario where the technician initially promised next-day replacement but ultimately failed to follow through.
Of 13 reviews, 2 customers awarded 1-star ratings describing communication breakdowns and incomplete repairs, while a 5-star reviewer praised fast boiler replacement that passed inspection. Positive feedback emphasizes speed and workmanship quality, while negative reviews cite responsiveness issues and pricing disputes.
Fixture repair, faucet replacement, pipe leak detection, and new plumbing installation for residential and commercial properties.
Replacement and repair of tankless and traditional water heaters including Noritz, Bradford White, and other major brands.
Boiler maintenance, furnace repair, and heating system installation including hot air furnaces and heating repairs.
AC repairs, cooling system maintenance, and air conditioning installation for residential and commercial buildings.
Sewer line cleaning, drain unclogging, and sewer repair services using professional equipment.
Water filtration system installation and water softener services to improve water quality.
Pump installation and repair services for well systems and sump pumps.