Top Tech HVAC and Refrigeration

Top Tech HVAC and Refrigeration operates as an HVAC contractor serving Hackensack, New Jersey, and surrounding Bergen County communities. Based on available business registration data, the company appears to maintain active contractor licensing within the state of New Jersey, though precise license numbers and year-of-foundation details are not publicly listed in directory records. The single customer review currently visible in directory listings provides a detailed account of service complications involving appointment scheduling and technician communication, resulting in a 1-star evaluation. Homeowners in the Hackensack area seeking HVAC or refrigeration service should verify current licensing status and request written scope-of-work documentation before scheduling appointments.

The company maintains a limited online business profile, with no website text currently accessible for review. This absence of digital presence means prospective customers cannot independently research service offerings, brand partnerships, equipment warranties, or pricing structures through web-based channels. The business does not appear to be listed as an authorized dealer for major HVAC equipment manufacturers, and no specialization in specific brands, indoor air quality systems, or commercial refrigeration equipment is documented in available records.

The detailed 1-star review from a customer assigned through a home warranty program describes a multi-week service experience involving significant communication breakdowns. According to the reviewer, the assigned technician failed to arrive during the confirmed appointment window despite verbal confirmation, and subsequent phone conversations resulted in the technician hanging up on the caller. The customer states intentions to file a formal complaint with the Better Business Bureau regarding the interaction. This single documented customer interaction raises substantive concerns about service reliability and professional conduct that prospective clients should carefully consider.