Universal Electric Motor Service
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Claim This BusinessAbout Universal Electric Motor Service
Universal Electric Motor Service has anchored itself in Hackensack for over three decades, serving the broader Bergen County area as a specialized electric motor repair shop. The business holds a 4.7-star average across 38 verified customer reviews, with clients consistently noting diagnostic accuracy and reasonable turnaround times. The shop operates Monday through Friday from 8 AM to 5 PM, with Saturday hours until noon, providing repair and replacement services for furnace motors, PTAC units, and various industrial electric motors.
What distinguishes this shop from general HVAC contractors is their willingness to work on older equipment that many companies refuse to touch. They specialize in rewinding Emerson motors from the motor division, and maintain an inventory of comparable replacement units for discontinued models. When customers bring in aging motors, Steve and the team evaluate whether rewinding or replacement delivers better long-term value, advising against unnecessary purchases when repair makes more sense.
Customer stories reveal the hands-on expertise driving repeat business. One homeowner with a 1960s PTAC AC unit brought in the motor during a July heat wave while pandemic restrictions limited HVAC availability; the shop had it repaired the next day. Another customer with a failing Emerson furnace motor received a matching replacement from inventory the same day, avoiding a costly system overhaul. Technicians named in reviews include Raul, praised for efficiency and technical knowledge, and front-desk staff including Joanne, Lee, Ryan, and Rafael for their customer-friendly approach.
What Customers Say
All eight sampled reviews carry 5-star ratings, with three customers specifically mentioning same-day or next-day turnaround. Multiple reviewers call out individual staff members by name, with both technical skill (Raul) and front-desk hospitality (Joanne, Lee, Ryan, Rafael) receiving explicit praise. The consistent thread across feedback is their ability to restore motors that other shops had dismissed as unrepairable.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| FridayToday | 8 AM–5 PM |
| Saturday | 8 AM–12 PM |
Services
Electric Motor Repair & Rewinding
Complete rewinding services for older motors, including Emerson motors and vintageequipment that replacement parts cannot match.
Furnace Motor Replacement
Diagnosis and replacement of failed furnace blower motors with new or rebuilt inventory units, including hard-to-find discontinued models.
PTAC Unit Motor Service
Specialized repair and replacement motors for packaged terminal air conditioners, including units from older installations.
Emergency Same-Day Service
Rapid turnaround for urgent motor failures, with one customer receiving next-day repair during a summer heat wave.
Motor Inventory & Sales
Stock of new, rebuilt, and comparable replacement motors for Emerson and other major brands, enabling immediate solutions.
AC Compressor Motor Repair
Diagnosis and repair of air conditioning compressor motors and related HVAC motor components.