Quality Inn Hackettstown - Long Valley

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About Quality Inn Hackettstown - Long Valley
Quality Inn Hackettstown - Long Valley operates as a hotel property in Hackettstown, New Jersey, serving travelers throughout the Hackettstown area and neighboring communities. The property maintains a 3.6-star rating drawn from 300 customer reviews, positioning it as a mid-tier lodging option in Warren County. Guests have access to standard hotel amenities including complimentary breakfast and clean, functional guest rooms with working appliances. The hotel's location provides convenient access to nearby stores and restaurants, making it suitable for both business and leisure travelers visiting the region.
What distinguishes this Quality Inn from other-area hotels is its consistent staff recognition in guest feedback. Multiple reviewers highlight the front desk team, particularly Stacy, for going above beyond standard hospitality expectations. The property offers clean accommodations with functional appliances, and the complimentary breakfast provides a convenient start to the day. The Hackettstown location places guests within close proximity to several dining and retail options, eliminating the need for extensive travel after arrival.
Guest experiences at this Quality Inn reveal specific service scenarios worth noting. Stacy at the front desk receives repeated praise for her friendliness, helpfulness, and willingness to provide local restaurant recommendations. One reviewer details how Stacy made check-in quick and easy while offering valuable local insights. Housekeeping staff are described as hard-working, pleasant, and helpful. However, some guests have encountered operational issues including malfunctioning phone message alerts that persisted across multiple requests for resolution, and toilet seats that would not stay in raised position.
What Customers Say
Of 4 named reviews, 3 are positive and cite friendly staff, clean rooms, and convenient location. The single negative review flags customer service gaps and breakfast quality concerns. Stacy at front desk appears in 2 positive reviews for exceptional hospitality.
Services
Guest Room Accommodations
Clean, comfortable rooms with functional appliances and standard hotel amenities.
Complimentary Breakfast
Morning breakfast service provided for hotel guests.
Housekeeping Services
Regular room cleaning and maintenance performed by housekeeping staff.
Front Desk Assistance
Check-in, check-out, and guest services including local recommendations.
Parking Facilities
On-site parking available for guest vehicles.