Pepe Plumbing & Heating Co
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About Pepe Plumbing & Heating Co
Pepe Plumbing & Heating Co serves residential, commercial, and industrial clients in Hasbrouck Heights and throughout Bergen County. The company holds a 4.3-star rating compiled from 39 customer reviews, reflecting generally positive experiences with their plumbing, heating, and cooling services. Operating with 24/7 emergency availability, the contractor provides free written estimates and maintains a presence at 171 Boulevard in Hasbrouck Heights. The business has accumulated over six decades of service history in the local market, earning recognition as Bergen County's best plumber from Bergen Life and Health Magazine.
The contractor distinguishes itself through specialized expertise in Navien tankless water heaters and combination dual-fuel heating systems. Their service offerings include gas conversions, oil burner installations, and comprehensive boiler repair, positioning them as a technical resource for complex heating equipment. The company operates as a full-service mechanical contractor covering plumbing, heating, cooling, and commercial systems. They offer maintenance programs and provide financing options for major installations. A focus on professional proposals and code-compliant installations sets them apart from standard service providers.
Customer reviews highlight specific technicians who resolved challenging situations. Jose earned praise for diagnosing a problem within an hour that two other plumbers could not correctly identify, with reviewers describing him as personable and professional. Another reviewer detailed a Navien boiler installation handled by technician Jose and installer Carlos, noting they went beyond the initial quote to ensure code compliance for inspection. The team was described as careful with the property and left the space clean after completing the installation. While one reviewer expressed frustration with pricing and another recounted a disputed mold remediation scenario, the majority of feedback emphasizes technical competence and responsive service.
What Customers Say
Three of five detailed reviews specifically name technicians Jose or Carlos, with all three awarding 5 stars for professional conduct and technical skill. Positive reviews consistently mention same-day or fast response times and expertise with Navien products, while a single 4-star review notes knowledgeable service but cites pricing concerns. The overall 4.3-star average from 39 reviews indicates generally satisfactory customer experiences.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Plumbing Installation & Repair
Full-range plumbing services for residential and commercial needs, handled by skilled technicians delivering quality workmanship.
Heating System Service
Boiler and burner installation, repair, gas conversions, oil burners, and combination dual-fuel equipment specialists.
Cooling & Air Conditioning
Heating and cooling system maintenance and services for residential and commercial clients.
Navien Tankless Water Heaters
Specialized installation and replacement of Navien tankless water heaters and combination boilers.
Commercial Mechanical Contracting
Full mechanical contracting services for commercial and industrial facilities.
Maintenance Programs
Ongoing maintenance programs designed to keep heating and cooling systems running efficiently.
Green Energy Solutions
BIO-CLEAN bacterial and enzymatic drain treatment products for environmentally conscious drain care.