E and R Heating & Air Conditioning LLC
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About E and R Heating & Air Conditioning LLC
E and R Heating & Air Conditioning LLC serves residential and light commercial clients in Hawthorne, New Jersey. The contractor holds a 3.7-star average rating across three customer reviews, with operating hours Monday through Friday from 9 AM to 5 PM. The business is reachable by phone at (973) 423-0201.
Customer feedback reveals notable strengths alongside service challenges. Positive reviews highlight the contractor's knowledgeable approach and responsive communication, with one reviewer specifically recommending the business for these qualities. However, a contrasting experience describes significant scheduling and communication difficulties, including multiple time-window changes and difficulty reaching appropriate staff for resolution.
One reviewer detailed an extended wait experience involving unclear scheduling updates and require multiple phone calls to address the appointment. The same reviewer noted they were directed to contact a parent company for resolution. These accounts suggest variability in day-to-day service delivery that prospective clients may wish to discuss when initially contacting the contractor.
What Customers Say
Of three reviews, two award five stars for knowledge, responsiveness, and professionalism, while one one-star review cites severe scheduling and communication failures. Named personnel include Charlie Gander, described by a reviewer as co-owner with impressive industry knowledge.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Heating System Repair
Diagnostic and repair services for furnaces and heating systems, addressing ignition issues, thermostat malfunctions, and heating failures.
Air Conditioning Repair
Cooling system repairs including refrigerant issues, compressor problems, and airflow diagnostics for residential AC units.
HVAC System Installation
New heating and cooling equipment installation for existing homes and new construction projects.
Preventive Maintenance
Seasonal tune-ups and inspections designed to extend equipment lifespan and improve system efficiency.
System Diagnostics
Professional assessment of heating and cooling systems to identify root causes of performance issues.
Commercial HVAC Services
Light commercial heating and cooling solutions for small businesses and commercial properties in the service area.