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Claim This BusinessRA Nichols Home Services has earned a 4.9-star rating across 670 reviews, making the company one of the most reviewed plumbing and HVAC contractors across the greater Monroe Township area of New Jersey. Headquartered in Helmetta, the company operates around the clock every day of the week and dispatches certified technicians across a service area that includes East Brunswick, Princeton, Hamilton, Spotswood, and West Windsor. Whether a homeowner in Plainsboro needs a sump pump repaired or a family in East Windsor schedules seasonal AC maintenance, RA Nichols fields the same crew of licensed specialists for both trades rather than routing plumbing calls to a separate subcontractor network.
The company holds Daikin dealer status, giving customers access to a globally recognized brand of heat pumps, mini splits, and radiant heating equipment backed by a manufacturer warranty program. In the plumbing department, RA Nichols distinguishes itself with in-house capabilities for trenchless sewer repair, video camera sewer inspections, and hydro jetting, meaning technicians can diagnose and resolve underground drain problems without tearing up a driveway or landscaping. Emergency plumbing and frozen pipe remediation are flagged as stand-alone services on the company website, and the online booking portal lets homeowners schedule non-emergency appointments without waiting on hold during a high-volume storm event.
Jake, a technician named in a February 2026 review, arrived at a frozen pipe burst first thing the following morning after the customer's initial same-day appointment was unavailable due to full booking. The customer reported that Jake explained the repair process clearly, completed the work within an hour, and left the jobsite clean after dealing with significant water damage from the leak. One negative reviewer, however, flagged a boiler installation experience where the scope of work language reportedly did not cover additional components needed for the system to produce heat, advising future customers to request line-item estimates for every part before signing a service agreement.
All reviewers who awarded 5 stars named or described technicians as friendly and knowledgeable, with Jake singled out specifically for clear communication during an emergency frozen pipe repair. Negative reviews did not fault the field technicians but instead cited the company's contract scope language and perceived emphasis on cashing checks over post-sale service support. Across 670 reviews, the most frequently mentioned positive theme is reliability during same-day or next-morning emergencies.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Immediate response for burst pipes, active leaks, and frozen lines that risk rupture, including clean-up and preventive recommendations after the repair.
Encompasses drain cleaning, hydro jetting, video camera inspections, and trenchless sewer repair to diagnose and resolve underground drain problems without excavation.
Covers tank and tankless water heater diagnostics, full replacement, and new installation for both traditional gas-fired and tankless systems.
Includes same-day AC repair, seasonal maintenance tune-ups, and new energy-efficient system installation for central and ductless setups.
Covers furnace and boiler diagnosis, repair, and new installation including oil-to-gas conversions and radiant heating systems.
Daikin-sourced heat pump and ductless mini split installation and maintenance for homeowners upgrading from traditional forced-air systems.