High Tech PTAC Services

High Tech PTAC Services is a family-owned and operated HVAC contractor based in Hillside, New Jersey, serving the greater New York metropolitan area and northern New Jersey communities for more than 19 years. The company holds Diamond Certification and maintains an A+ rating with the Better Business Bureau. With a rating of 3.0 stars from two customer reviews, the company specializes in packaged terminal air conditioner (PTAC) systems alongside central air conditioning. The business operates seven days a week from 6:30 AM to 8:00 PM, providing service to both residential homeowners and commercial properties across Hillside and neighboring municipalities.

What distinguishes High Tech PTAC Services from competitors is their specialized focus on PTAC units from manufacturers including Iceair, Islandaire, and McQuay, along with Dynaline Gas PTAC systems featuring self-contained efficient heating technology. They service all major national brands such as Lennox, Carrier, York, Bryant, Rheem, and Comfort Air. The company backs their work with a unique guarantee: if they cannot fix the problem correctly on the first attempt, the service is free. Their technicians additionally perform free good deeds for customers, reflecting a community-oriented approach to service.

Customer experiences highlighted in reviews reveal both positive and concerning service scenarios. Tom Cross awarded five stars after the company successfully repaired his central air system, recommending the contractor for all HVAC needs. In contrast, a reviewer identified as 555 HOA described a disputed billing situation where the technician could not obtain replacement parts for a PT unit yet charged an additional $225 for coil cleaning, characterizing the interaction as shady. These contrasting experiences suggest variable service quality depending on the specific technician and nature of the repair needed.