Precision Heating & Air Conditioning

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About Precision Heating & Air Conditioning
Precision Heating & Air Conditioning serves residential clients in Hopatcong, New Jersey, as a heating contractor holding a 4.5-star rating from six customer reviews. The business operates Monday through Friday from 8 AM to 4 PM, providing standard HVAC services including furnace repair, heating system installation, and furnace cleaning. Katie Fernandez, Alena Agosto-Mejia, Lord Euronymous, Charlie Weren, Jeremy G, and Bonnie Winters have shared their experiences with this contractor, offering insight into both strengths and areas of concern for prospective customers.
Customer reviews highlight the technical skill and dedication of technicians named Steve Orsen and Steven. Charlie Weren praised Steve for quickly diagnosing and repairing an intermittent furnace issue, while Katie Fernandez described Steve Orsen as working round the clock during mid-winter pipe breaks when many contractors were unavailable. Lord Euronymous mentioned receiving fantastic deals, and Jeremy G noted efficient and affordable heating system installation. However, Bonnie Winters reported consistent communication problems, noting she received no callback after leaving numerous messages over two years despite previously receiving quality furnace cleaning.
Reviewers specifically named Steve Orsen and Steven when describing their positive experiences. Katie Fernandez described Steve Orsen returning twice during her winter emergency, working away from his own family to help others. Charlie Weren credited Steve with expert furnace repair that other technicians could not resolve. Alena Agosto-Mejia called Steven knowledgeable, honest, and reliable. These named technicians appear in multiple five-star reviews, suggesting consistent service quality from specific team members.
What Customers Say
Five of six reviewers awarded five-star ratings, with three specifically naming Steve or Steven for their technical skill and dedication. Positive reviews consistently mention fair pricing, efficient installation, and problem-solving ability. The lone two-star review cites communication failures, with one customer reporting uncalled messages over two years. Emergency service and furnace expertise emerge as recurring strengths.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Services
Furnace Repair
Diagnostic and repair services for furnace issues including intermittent problems other contractors could not resolve.
Heating System Installation
Complete heating system installation performed efficiently and affordably according to reviewer feedback.
Furnace Cleaning & Maintenance
Regular furnace cleaning and maintenance services, though one reviewer reported communication issues with follow-up.
Emergency HVAC Service
Emergency response for heating failures, with reviewers describing round-the-clock availability during winter crises.
Air Conditioning Services
Air conditioning repair and maintenance to keep units in optimal working condition year-round.