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About NYC HVAC Emergency
NYC HVAC Emergency operates from Jersey City and serves the broader metropolitan area including Manhattan, Brooklyn, and surrounding New Jersey communities. With a rating of 4.3 stars from 50 customer reviews, they have established a presence in the competitive NYC heating and cooling market. The company handles both residential projects like brownstone system installations and commercial work including office building rooftop units.
What distinguishes this contractor is their dual focus on traditional hvac repair alongside newer energy-efficient systems. Reviewers mention transparent pricing with no hidden fees and a 10-year warranty offered on new equipment installations. Their emergency response capability appears prominently, with reported arrival times under two hours for urgent calls.
Customer experiences reveal varied scenarios. Susan Clemow describes a complete brownstone system installation handled professionally from consultation through final setup. Jeremy Bennett notes a commercial rooftop unit failure addressed within two hours that prevented business disruption. Anna Scott mentions a furnace breakdown resolved within an hour during cold weather. However, Christopher Yu's review describes a commercial boiler situation that was not resolved to his satisfaction, with disputes over warranty obligations and communication difficulties.
What Customers Say
Of 50 reviews, four customers mention emergency same-day service with rapid response times. Positive reviewers cite transparent pricing, professional installations, and energy efficiency gains. The single negative review centers on a commercial boiler job with disputed warranty and communication issues.
Services
Emergency HVAC Repair
Urgent heating and cooling repairs with rapid response times for residential and commercial properties.
New System Installation
Complete HVAC system installations for brownstones, homes, and commercial buildings.
Commercial HVAC Service
Rooftop unit repairs and maintenance for office buildings and commercial properties.
Heating Repair
Furnace and boiler diagnostics and repairs, including gas equipment servicing.
Cooling and AC Repair
Air conditioning diagnostics, maintenance, and component replacement.
System Maintenance
Preventive maintenance and tune-ups to extend equipment lifespan.
Energy-Efficient Upgrades
Installation of high-efficiency systems that reduce utility costs.