Bright star tech

Bright Star Tech serves Linden, New Jersey as an appliance repair contractor holding a 3.9-star average across 25 customer reviews. The company operates Monday through Saturday from 8 AM to 7 PM, providing repair services for household appliances. Potential clients can reach the office directly at (800) 678-1031 to schedule service appointments.

The company appears to operate with a small team, with one primary technician handling most service calls according to reviewer accounts. Customer experiences vary significantly, with some praising the company's responsiveness and part-ordering process while others describe challenges with diagnostic accuracy and communication. One reviewer noted a part arrived within a week and installation was completed the following day, describing the work as quick and clean with pleasant, knowledgeable technicians.

Multiple reviewers document specific service encounters, including pump replacements for washing machines and diagnostic visits. One customer reported paying $65 for a diagnosis that identified a pump issue, while another described a more complex situation where initial repairs did not resolve the underlying problem. The contrast in these experiences suggests service quality may depend on the specific appliance and complexity of the repair needed.