J Fletcher Creamer & Son Inc

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About J Fletcher Creamer & Son Inc
J Fletcher Creamer & Son Inc operates as an infrastructure solutions provider serving Linden and surrounding New Jersey communities. The company holds a 3.4-star rating derived from 27 customer reviews, positioning it as a moderate performer in the local construction and utility infrastructure sector. Their service portfolio spans civil construction, electrical work, natural gas pipeline services, water and wastewater systems, trenchless technology, telecommunications, and traffic and highway infrastructure. The company also maintains 24/7 emergency and maintenance services for existing clients, indicating a capacity for urgent residential infrastructure needs.
With over a century of experience in the infrastructure industry, JFC positions itself as a comprehensive solutions provider capable of managing complex multi-system projects. Their service model integrates civil, electrical, and utility work under a single coordination point, which can simplify project management for large-scale infrastructure upgrades. The company emphasizes safety, quality, and reliability across all service lines, with dedicated teams for specialized trades including trenchless technology for pipeline rehabilitation and telecommunications infrastructure.
Customer feedback reveals recurring concerns regarding property damage during external utility contracts, particularly fiber optic installations performed for telecommunications partners. Multiple reviewers describe damage to sewer lines, sprinkler systems, and walkways with inconsistent follow-through on repair commitments. One reviewer documented a six-month period of unreturned calls after underground fiber work damaged a sewer line and created a sinkhole. Another customer reported broken sprinkler lines with repair appointments scheduled without consideration of the homeowner's availability. These scenarios highlight communication gaps between field operations and customer service coordination.
What Customers Say
17 reviewers specifically mention property damage incidents during telecommunications or utility infrastructure work, with 15 of those citing lack of response or follow-through on repair commitments. Multiple reviewers identify communication failures with managers named Val and Andrew, describing repeated unreturned calls and missed repair appointments. Positive sentiment appears minimal across the 27 reviews, with recurring complaints about runarounds and subcontractor delegation of responsibility.