Phil Masucci Plumbing Heating & Drain Cleaning

Phil Masucci Plumbing Heating & Drain Cleaning has served the Maplewood area for decades, building a reputation as a go-to residential plumber across South Orange and the surrounding Essex County communities. With a near-perfect 4.9-star rating drawn from 116 reviews, the operation reflects consistent customer satisfaction anchored by the owner-operator himself. The company handles everything from emergency leak repairs to boiler installations, maintaining standard weekday hours and closing on weekends to prioritize scheduled service calls.

What distinguishes Phil Masucci from neighboring contractors is his direct hands-on approach. Rather than delegating a service call to a different technician with varied experience, the owner performs the diagnosis and repair himself, a practice reviewers specifically note when describing their interactions. Customers appreciate that he explains system mechanics like boiler operation while on site, and he handles minor troubleshooting without charging extra, a transparency that generates repeat business and referrals throughout the neighborhood.

Reviewer Molly Reisner described calling Phil for same-day heating repair, noting his ability to arrive quickly and resolve the issue in a single visit. Ysmael Reyes experienced similar responsiveness when his home radiators malfunctioned, Phil diagnosed the problem in under an hour and walked the homeowner through how their boiler functions. Even during emergency water main Valve cracks, customer Matthew Walsh reported Phil treated the urgent situation as a standard call due to business-hour timing, avoiding premium emergency charges while delivering fast, thorough service.