Arrow Sewer and Drain

Arrow Sewer & Drain operates as a full-service plumbing contractor serving Middlesex Borough, Bound Brook, Basking Ridge, and South Plainfield in New Jersey. With 1,034 verified reviews generating a 4.9-star rating, the company handles residential and commercial work across the full plumbing spectrum: sewer line repairs, trenchless pipe lining, drain cleaning, water main repairs, and 24/7 emergency response. Their service menu also covers Orangeburg pipe replacement, hydro jetting, CCTV sewer inspections, sump pump installations, and basement waterproofing. The company maintains around-the-clock availability every day of the week.

What distinguishes Arrow from conventional plumbers is their commitment to trenchless repair technologies that eliminate disruptive excavation. Their website advertises trenchless pipe lining, epoxy pipe coating, and horizontal directional drilling as alternatives to traditional dig-and-replace sewer work. This approach allows homeowners to address failing sewer laterals, particularly common in older Middlesex neighborhoods with clay or Orangeburg pipes, without tearing up landscaping or concrete floors. The company also offers a second-opinion service for customers uncertain about diagnoses from other contractors.

Reviewers consistently mention specific team members by name. Doug appears in multiple reviews as the technician who explains camera inspection footage and provides repair options. One customer described Alwin arriving the same day to diagnose an issue and putting them at ease, while Anthony was noted for his professionalism on-site. Another reviewer detailed Claudio Ramos completing an entire sewer relining job, praising the team's cleanliness and professionalism. A single four-star review cited a broken PVC pipe during gutter work and incomplete repairs, representing the minority experience among over one thousand reviews.