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Claim This BusinessComfort Control INC operates as a residential and commercial HVAC contractor in Morristown, Tennessee, delivering heating and cooling solutions throughout the surrounding county regions. The company was founded over ten years ago and maintains a 4.3-star rating based on 29 customer reviews. Their team of NATE-certified technicians services all makes and models of equipment, offering 24-hour emergency availability year-round. The business serves the Morristown and Jefferson City areas, including both historic older homes and newer residential developments in the region.
What distinguishes Comfort Control from neighboring contractors is their commitment to in-home service protocols: technicians wear shoe covers and place protective tarps to shield flooring during repairs. They back all workmanship with a 100% satisfaction guarantee and service all equipment brands without restriction. Their service menu extends beyond typical residential HVAC to include commercial refrigeration systems, walk-in cooler maintenance, and restaurant ice machine installation, a specialized niche many area contractors cannot match.
Recent reviews highlight specific technicians who delivered exceptional service. Ryan responded same-day to repair a unit that failed just hours after installation, at no additional cost to the homeowner. Garrett Phillips diagnosed an recurring issue that three previous contractors failed to resolve, providing genuine answers rather than excuses. Theresa Adkins noted the team installed two new units three years ago, requiring only two service calls since, one of which was due to user error. These concrete scenarios illustrate why reviewers repeatedly recommend Comfort Control to family and friends.
Twenty-nine reviews yield a 4.3-star average, with four five-star ratings specifically praising honesty, fair pricing, and same-day emergency response. One negative review cites failure to return weekend calls, contradicting the 24/7 service claim. Positive reviews frequently mention named technicians, Ryan, Garrett, and Theresa, and reference specific repair scenarios rather than generic praise.
Diagnose and repair AC units or install new cooling systems, covering all brands.
Repair and install furnaces and heat pump systems for year-round heating and cooling.
Install, repair, and fabricate custom ductwork for new and existing homes.
Improve home air quality through filtration and purification systems.
Scheduled maintenance to extend equipment lifespan and prevent failures.
Install and service walk-in coolers, restaurant refrigeration, and ice machines.
Repair radiant floor heating systems and traditional radiators.