Rising Service Solutions Inc
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Rising Service Solutions Inc operates as an appliance repair specialist serving Palisades Park and the surrounding Bergen County communities in New Jersey. With a rating of 3.6 stars across 33 customer reviews, the company focuses on diagnosing and repairing household appliances including washing machines, refrigerators, dryers, and air conditioning units. The business maintains a presence in the local market, offering service calls where technicians assess appliances on-site and determine whether repairs or parts replacements are feasible.
The company has developed particular expertise with LG brand appliances, as multiple reviewers specifically mention having LG refrigerators, washing machines, and air conditioners serviced. Technicians arrive with diagnostic knowledge and typically carry necessary parts for common repairs, which helps expedite the service process. This brand-specific experience appears multiple times across positive reviews, suggesting consistent capability with LG product lines.
Customer experiences at Rising Service Solutions reveal notable service scenarios. Daniel, mentioned by name in a five-star review, completed a washing machine repair with efficiency and clear communication, arriving with the appropriate parts already in hand. Another reviewer describes a summer heatwave situation requiring urgent air conditioning repair, which the technicians addressed promptly. However, one review documents a prolonged diagnostic process spanning several months with a refrigerator inverter compressor issue, highlighting that complex repairs may require multiple service visits and communication with office staff can present challenges.
What Customers Say
Two of three detailed reviews award five stars, praising specific technicians like Daniel and noting expertise with LG appliances. The single one-star review cites extended diagnostic timeline and communication difficulties with front desk staff. Across all visible feedback, brand knowledge emerges as a consistent positive theme while pricing clarity and phone communication appear as areas of concern.
Services
Refrigerator Repair
Diagnosis and repair of refrigeration issues including compressor problems, temperature inconsistencies, and inverter system failures.
Washing Machine Repair
Fixing washing machine malfunctions including drainage problems, mechanical failures, and component replacements.
Dryer Repair
Service for clothes dryers experiencing heating issues, mechanical problems, or operational failures.
Air Conditioning Repair
Repair of cooling systems including AC units that fail during hot weather or require refrigerant management.
Appliance Diagnosis
On-site diagnostic assessment to identify appliance issues and determine repair feasibility.