ProsWay Plumbing & HVAC
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About ProsWay Plumbing & HVAC
ProsWay Plumbing & HVAC has been serving Parsippany and Morris County homeowners since establishing operations in New Jersey. The company holds proper state licensing for plumbing and HVAC work, carrying a 5.0-star rating across 114 customer reviews, a volume that places them among the most-reviewed plumbing contractors in the area. Their service area encompasses Parsippany-Troy Hills alongside neighboring communities including Morris Plains, Montville, and the greater Rockaway townships. The business operates from a centralized dispatch model, sending licensed technicians directly from their fleet to residential calls across northern New Jersey.
What distinguishes this contractor from regional competitors is their commitment to whole-property water solutions and modern infrastructure upgrades. Their website lists complete water treatment systems including whole-house filtration, water softeners, and reverse osmosis purification, services that address a common concern among Parsippany homeowners dealing with the area's naturally mineral-heavy groundwater. The company also handles advanced pipe replacements, having installed PEX piping systems as a preventive upgrade during emergency repairs. They offer same-day service for urgent calls and provide transparent pricing before beginning work.
Customer reviews consistently name technician Mohamad (also listed as Mohammad and Mohamad C) for exceptional emergency response. One reviewer describes him arriving within minutes during extreme cold weather when a pipe burst, beating a competitor's quoted one-to-three hour window. Another reviewer notes Mohamad replaced not only the immediate leak but proactively upgraded corroded copper pipes to PEX to prevent future failures. A third customer highlights his work on a whole-house water filter installation, with thorough explanations of maintenance requirements. The named technician approach reflects a service model where homeowners develop direct relationships with specific technicians rather than anonymous dispatch calls.
What Customers Say
All 114 reviews carry 5-star ratings, with emergency response mentioned across multiple accounts. Technicians Mohamad, Abdullah, and another Mohamad C are named across seven of eight sampled reviews for same-day arrivals and transparent pricing. No negative reviews are present in the sampled data.
Working Hours
| SundayToday | 7 AM–8 PM |
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| Wednesday | 7 AM–8 PM |
| Thursday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | 7 AM–8 PM |
Services
Emergency Plumbing repairs
Immediate response for burst pipes, severe leaks, and flooding with same-day technician dispatch available.
Water heater installation and repair
Traditional and tankless water heater services including same-day fixes for failing units.
Leak detection and pipe repair
Advanced leak location for visible and slab leaks with proactive pipe material upgrades to PEX.
Water treatment systems
Whole-house filtration, water softening, and reverse osmosis installations addressing hard water concerns.
Drain cleaning and hydro jetting
Clogged drain clearing and high-pressure hydro jetting for stubborn blockages and sewer lines.
Gas line services
Gas line repair, replacement, and new installation for appliances with proper safety protocols.
Sewer line repair
Traditional and trenchless sewer line replacement addressing underground pipe failures without major excavation.