Dortch and Son LLC

Dortch and Son LLC has earned a perfect 5.0-star rating across 25 customer reviews in Paterson, New Jersey, establishing a reputation for thorough, professional HVAC and gas-line work. Vince and Matt consistently earn commendation for arriving prepared, communicating clearly about the scope of work, and leaving job sites clean. Homeowners across the area have called them back for multiple projects, a pattern that reflects confidence in their technical ability and their commitment to honest assessments. The team handles both straightforward repairs and complex replacements, serving customers who need reliable solutions rather than unnecessary upgrades.

Reviewers repeatedly note that Vince and Matt advise against work that is not yet warranted. When Melissa Ritter received a quote for her rental property, Vince determined the system needed repair rather than replacement, saving her the full cost of a new unit. He later installed a quality known brand system at her primary residence within days and honored the most competitive of three bids he offered. This approach to pricing reflects the business philosophy: the lowest cost solution when possible, and transparent replacement recommendations when the existing equipment cannot be reliably repaired.

John Jasinski required an AC replacement just before a holiday weekend heat wave arrived, and Vince and his crew completed the installation in time to spare the household from sweltering temperatures. A separate reviewer called Vincent when a gas valve feeding the dryer failed, and Vincent arrived the same day to complete the repair in minutes, then tested the appliance and offered maintenance guidance for the home HVAC system. smart11287 noted that Vincent answered every question willingly and resolved the issue without a return visit. Joe Fusco described two completed projects, including a gas line for an outdoor fire pit and a furnace repair, both finished without delays and with site cleanup included.