Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) operates as a Lennox-authorized parts distribution center in Pennsauken, New Jersey, serving licensed HVAC contractors throughout the greater Philadelphia metropolitan area. The location holds a 4.1-star rating compiled from 27 customer reviews, with most feedback praising the parts counter team for product knowledge and order fulfillment. Business hours run Monday through Friday from 7:30 AM to 4:30 PM, with weekend availability not offered. The storefront functions exclusively as a wholesale parts operation and does not serve walk-in retail customers or perform on-site installations.

This Pennsauken location operates as a Lennox-proprietary parts outlet, stocking genuine OEM components for the full Lennox residential and light commercial product line. The distributor maintains inventory depth specifically calibrated for contractor same-day procurement needs, a capability highlighted positively across multiple five-star reviews. The operation functions as a contractor-only account-based facility, requiring valid HVAC license documentation for new account establishment. Unlike general supply houses carrying multiple manufacturers, this location focuses exclusively on Lennox Genuine Parts, enabling targeted inventory for Lennox system service and warranty work.

Review narratives reference several positive service encounters, with David Henry remarking on employees who consistently locate difficult-to-source components. Victor Trocine specifically mentioned fast service turnaround, noting the team delivered needed parts efficiently. A reviewer identifying as Tom E described feeling welcomed like encountering an old friend, reflecting the counter staff's relationship-building approach with regular contractor clients. Negative reviews uniformly stem from homeowner attempts to access parts without contractor account credentials, a policy consistently enforced regardless of customer urgency.