Roto-Rooter Plumbing & Water Cleanup

Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup serves Pennsauken and surrounding South Jersey communities with plumbing, drain cleaning, and water damage restoration. The business holds a 4.7-star rating across 429 customer reviews and operates around the clock, every day of the week. Founded in 1935, Roto-Rooter has built a decades-long presence in the New Jersey plumbing industry, offering both residential and commercial services. Technicians arrive with fully stocked trucks to handle diagnostics and repairs in a single visit, and the company promises no trip charges and no extra fees for evening, weekend, or holiday service.
What distinguishes Roto-Rooter is its commitment to transparent pricing and comprehensive emergency response. The company guarantees its estimates before work begins and stands behind its craftsmanship. Unlike smaller operations that may subcontract, Roto-Rooter maintains in-house technicians trained to address the full range of plumbing issues, from traditional clay pipe sewer laterals common in Pennsauken's older homes to modern tankless water heater installations. The business also offers water quality solutions including softeners and whole-house filtration systems, addressing the hard water conditions prevalent in New Jersey.
Several reviewers specifically named the technicians who handled their jobs. Janet Williams called out Rick for replacing her water heater at 4 am, noting he inspected connecting lines and shutoff valves while a supervisor assessed the situation beforehand. Michael Lord praised Rich for arriving early, completing his water heater and whole-house filter installation cleanly, and leaving the work area neat. Alyssa Austin described Dave and Daniel arriving quickly after a move-in plumbing emergency, providing a reasonable quote for repairs the previous owner had neglected. These named technicians represent the level of service Repeat customers describe expecting.
What Customers Say
Positive reviews frequently mention specific technicians like Rick and Rich completing water heater work with thoroughness, while negative reviews describe interrupted service when insurance coverage was questioned and frustration with parts availability. Four-star and five-star reviewers praise diagnostic skill and fair pricing, while one-star reviews cite communication breakdowns rather than workmanship issues.
Working Hours
| Sunday | Open 24 hours |
| MondayToday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency Plumbing
24/7 emergency response for leaks, burst pipes, and urgent plumbing failures requiring immediate attention.
Drain Cleaning
Hydro jetting and mechanical clearing to remove clogs and restore flow in kitchen, bathroom, and sewer lines.
Water Heater Service
Repair and replacement of gas, electric, and tankless water heaters with options sized for household demand.
Water Damage Restoration
Emergency water extraction, structural drying, and cleanup for flooding from burst pipes, storms, or appliance failures.
Mold Remediation
Professional mold removal for damp basements, crawlspaces, and areas affected by persistent moisture.
Sewer Line Camera Inspection
Camera-assisted diagnosis to locate blockages, root intrusions, and pipe damage without exploratory digging.
Water Quality Solutions
Hard water testing, water softeners, and whole-house filtration systems to address New Jersey's mineral content.
Commercial Plumbing
Backflow prevention, grease traps, and industrial drain services for businesses and multi-unit properties.