Pelco HVAC

Pelco HVAC holds a 5-star rating across 8 reviews in Red Bank, New Jersey. The contractor operates Monday through Friday with extended hours on Tuesday until 10 PM, providing same-day emergency service for heating and cooling failures. Reviewers consistently mention Mike and his team as the primary technicians handling service calls, with multiple customers noting they received same-day appointments during heat wave conditions.

The company distinguishes itself through transparent pricing and honest estimating. One reviewer received an estimate that was half the amount quoted by larger competing firms, with the final invoice matching the original quote exactly with no surprise charges. This pricing transparency, combined with a commitment to involve customers in every step of the work process, appears to be a deliberate business practice rather than an exception.

Reviewers describe specific scenarios where Mike and his team exceeded expectations. One customer called about what they thought was condensation, only to learn they had a leaking coil requiring furnace replacement. Mike provided a quote, arrived as scheduled, removed the old unit, installed a new furnace, and cleaned the utility room without any unexpected charges. Another reviewer noted Mike stayed after normal business hours and personally contacted a parts store to ensure it remained open until he could retrieve a needed component, ultimately saving their existing unit instead of recommending a costly replacement.