Reliance Plumbing and Heating Co., Inc.
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About Reliance Plumbing and Heating Co., Inc.
Reliance Plumbing and Heating Co., Inc. serves River Vale, Westwood, Hillsdale, and the broader Bergen County area with a 4.8-star rating drawn from 16 reviews. The business provides residential plumbing services including drain cleaning, water heater repair and installation, leak detection, pipe repairs, and emergency plumbing. Operating hours are Monday through Friday, 8 AM to 5 PM, with 24/7 emergency service available.
This contractor distinguishes itself through round-the-clock emergency availability and specialized equipment expertise. Their service menu includes tankless water heater systems, boiler repair, sump pump and ejector pump services, water filtration and softening systems, and gas piping with appliance hookups. The company emphasizes preventive maintenance and system upgrades designed to reduce water waste and avoid costly future repairs.
Reviewers consistently mention Joe and his sons by name, describing them as the team members who handle service calls. One reviewer recounted how Joe responded the next day to repair a broken kitchen sink and address bathroom issues. Another described Joe as someone who genuinely builds long-term customer relationships rather than chasing money, with work described as clean and done right. A third reviewer noted Joe's availability for calls and texts at any time, with the ability to accommodate urgent requests by rearranging schedules.
What Customers Say
All four detailed reviewers award 5-star ratings and name Joe as their primary contact, with two reviewers specifically mentioning Joe's sons as part of the service team. Three reviewers highlight same-day or next-day response times. Recurring themes include honest pricing, efficient problem-solving, and excellent communication throughout service visits.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Emergency Plumbing
Available 24/7 for urgent issues like major leaks, backed-up drains, and gas-line concerns requiring immediate attention.
Water Heater Services
Repair and installation for traditional and tankless systems, addressing heating failures, sediment buildup, and replacement needs.
Heating and Boiler Repair
Diagnose and repair heating system malfunctions, including boiler components, thermostats, and ignition systems.
Leak Detection and Pipe Repair
Locate hidden leaks using specialized equipment and perform pipe replacements to prevent water damage and waste.
Drain Cleaning and Kitchen/Bathroom Plumbing
Clear clogged drains and handle fixture installations, faucet repairs, and piping for kitchens and bathrooms.
Sump Pump and Ejector Pump Services
Install, repair, and maintain sump pumps for basement flooding prevention and ejector pumps for sewage ejection systems.
Water Filtration and Softeners
Install water treatment systems to improve quality, reduce hardness, and provide clean drinking water throughout the home.