Masters Plumbing NJ
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About Masters Plumbing NJ
Masters Plumbing NJ operates from Roselle, New Jersey, providing residential plumbing services throughout Union County and neighboring communities. The company maintains a 4.8-star average across 98 customer reviews, reflecting consistent service quality in a competitive market. Their 24-hour operation, including weekends and holidays, addresses the reality that plumbing emergencies rarely conform to business hours, offering Roselle homeowners peace of mind when unexpected issues arise.
Customer reviews highlight several distinguishing practices. Multiple clients mention thorough explanations of diagnostic findings before discussing pricing, with one reviewer noting the technician addressed concerns with their insurance coverage before proceeding with repairs. This approach to transparency appears repeatedly in feedback, suggesting a business model prioritizing informed decision-making over aggressive upselling.
Specific technician experiences from reviewers include Moe arriving within hours of a late-night call to resolve an urgent leak, and Joe addressing an emergency toilet issue before returning two days later to complete drainage pipe replacement in a challenging older-home configuration. These accounts illustrate the company's capacity for both rapid emergency response and multi-visit projects involving complex structural considerations.
What Customers Say
4 named technicians appear across satisfied reviews: Moe (late-night leak fix, basement main system failure, insurance coordination) and Joe (urgent toilet repair, drainage pipe replacement in old house). Reviewers consistently praise detailed explanations, transparent communication, and 24/7 availability. Emergency response time and insurance collaboration emerge as primary differentiators mentioned across multiple five-star reviews.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency Plumbing Repairs
24/7 availability for burst pipes, severe leaks, and other urgent plumbing emergencies requiring immediate attention.
Drain Cleaning & Main Line Repair
Clearing clogged drains and addressing main sewer line issues, including complete drainage system replacements.
Toilet Installation & Repair
Emergency toilet fixes and full installation services, with same-day response for urgent issues.
Leak Detection & Fix
Rapid response to water leaks, including late-night emergency calls, with thorough diagnostic assessment.
Basement Flooding & System Restoration
Major water damage remediation including main system failures and complete plumbing restoration.
Pipe Replacement & Installation
Complete pipe replacement services handling challenging configurations common in older residential properties.
Insurance Claim Coordination
Direct collaboration with homeowner insurance companies to coordinate covered repairs and simplify claims.