Andrews Air Conditioning & Heating

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About Andrews Air Conditioning & Heating
Andrews Air Conditioning & Heating holds a perfect 5-star rating across 36 verified reviews in Stanhope, NJ, establishing itself as a trusted name in Sussex County HVAC services. Operating 24 hours a day, seven days a week, the company serves Stanhope, Hopatcong, Andover, Newton, and surrounding communities with a full range of heating and cooling solutions. All technicians hold EPA certification, and the family-owned business has operated since 2005, bringing nearly two decades of local experience to every service call.
What distinguishes Andrews from neighboring contractors is their commitment to rapid response and transparent pricing. The company guarantees technician arrival within 60 minutes for emergencies, arriving in fully stocked vans equipped to handle most repairs in a single visit. Every job begins with a flat-rate quote, eliminating the surprise of hidden fees. Their expertise extends beyond standard HVAC work to include indoor air quality assessments, custom ductwork design, and smart thermostat integration with leading brands including Nest, Ecobee, and Honeywell.
Reviewers consistently highlight specific team members who exceeded expectations. Wesley earned praise for professionalism and knowledge during a service visit, while Chris was called "very honest" for recommending cost-effective solutions rather than expensive replacements. Anthony and Steve received commendation for their precise installation of a new air conditioning system, with one reviewer noting their courtesy and expertise. Another customer described a technician who walked them through furnace igniter repairs over the phone, refusing payment for restoring heat to their home.
What Customers Say
All 36 reviews award 5 stars, with recurring praise for honest pricing and same-day arrival during emergencies. Technicians named across reviews include Wesley, Chris, Anthony, Steve, Bill, and Daniel, with multiple customers highlighting Chris for transparent recommendations and Bill and Daniel for fair, no-bait-and-switch pricing.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency HVAC Repair
24/7 emergency service with 60-minute response time, on-site diagnostics, and flat-rate pricing before work begins.
New System Installation
Complete HVAC replacement including load calculations, brand recommendations, old system removal, and precision setup.
Preventive Maintenance
Bi-annual tune-ups covering filter changes, coil cleaning, lubrication, refrigerant checks, and safety inspections.
Indoor Air Quality
HEPA filtration, UV germicidal lights, and whole-home dehumidifiers to address allergens and contaminants.
Ductwork & Zoning
Leakage testing, mastic sealing, custom sheet-metal fabrication, and motorized damper zoning systems.
Smart Thermostat Setup
Installation and configuration of Nest, Ecobee, and Honeywell WiFi thermostats with energy reporting.