Fredericks Fuel & Heating Services

Fredericks Fuel & Heating Services operates as a heating contractor in Sussex, New Jersey. The business holds a 4.6-star rating compiled from 16 customer reviews, reflecting generally positive experiences among local homeowners. Their service area centers on Sussex and the surrounding New Jersey communities, providing both fuel delivery and heating system support to residential customers.

Customer service emerges as the defining characteristic of this contractor, based on reviewer feedback. Multiple customers note the responsiveness of their team, with deliveries typically arriving within one to two days of ordering and faster turnaround available for urgent situations. Reviewers consistently mention speaking with knowledgeable staff members who handle billing inquiries and system concerns with attention and care.

Specific scenarios from reviewers illustrate their service approach. One customer described reaching out on a cold weekend with young children at home, and a team member named John ensured fuel delivery and performed a furnace safety check on short notice. Another reviewer recounted a 30-year relationship with the company without any service issues, while additional customers specifically mentioned staff members Melissa and Will Fredericks as attentive points of contact. A separate reviewer noted the team answered calls promptly, arrived within days, and handled the situation efficiently.