Carters

Carters Heating & Cooling has served Toms River and Ocean County residents for residential and light commercial HVAC needs, earning a 4.1-star average across 32 customer reviews. The company operates Monday through Friday from 7:30 AM to 4:30 PM, providing installation, maintenance, and repair services throughout the Jersey Shore region. As a Carrier dealer, the business offers a complete line of heating and cooling equipment including air conditioners, heat pumps, gas furnaces, boilers, and ductless split systems, complemented by indoor air quality solutions such as humidifiers and air cleaners.

What distinguishes Carters from neighboring contractors is their in-house sheet metal fabrication capability and their focus on delivering complete system solutions rather than piecemeal repairs. The company handles new installations, system upgrades, and replacements, with financing options available for homeowners who need flexibility. Their service agreements include regular maintenance visits designed to keep systems running efficiently and potentially reduce utility costs. Commercial HVAC services extend to businesses in the area, while their indoor air quality specialists can address concerns beyond simple temperature control.

Named technicians appear frequently in positive reviews, with Jason and Jaime praised for their professionalism during inspections and smart thermostat installations. One reviewer described a same-day response during a brutal heat wave when temperatures felt like 105 degrees; the team arrived before 10 am after a 7:30 am call and had the AC operating again. Another customer highlighted technicians Nick and Brian for resolving a stubborn boiler ignition issue, with both described as courteous and knowledgeable. However, some reviews note communication challenges, with customers reporting multi-day waits for callbacks and concerns about how service disputes were handled.