Gold Star Plumbing Heating Air & Drain

Gold Star Plumbing Heating Air & Drain serves residential and commercial clients across Northern New Jersey from their Verona headquarters. The company maintains a 4.8-star average rating across 24 verified Google reviews and holds a New Jersey Master Plumber license. Operating around the clock every day of the week, Gold Star dispatches technicians to ten counties including Bergen, Essex, Passaic, Morris, and Hudson. Their service fleet responds to emergency calls with a 60-minute response commitment, and the company offers free estimates on all standard services.

What distinguishes Gold Star from regional competitors is their commitment to transparent flat-rate pricing and their comprehensive equipment expertise. The company handles both traditional tank water heaters and modern tankless systems, providing installation, repair, and replacement services across all major brands. Their drain cleaning division employs hydro-jetting technology capable of cutting through grease, roots, and mineral buildup that conventional rooter machines cannot reach. Additionally, they offer trenchless sewer repair and pipe lining as alternatives to full excavation for qualifying sewer line issues.

Reviewers consistently mention specific technicians who arrived quickly and explained repair options without pressure. Mariam Alzouabi described a technician who diagnosed her suddenly-failing water heater, took time to explain the problem, and left the workspace clean with no surprise charges. Malik Allan noted a same-day response when his basement toilet backed up, with the technician replacing his sump pump and clearly explaining each step. Another reviewer recounted a late-night emergency involving a burst pipe and affected water heater, praising the crew's fast arrival and professional cleanup. Waleed Assaf specifically mentioned the technician did not attempt to upsell unnecessary work and provided fair, transparent pricing.