Cooling & Heating

Cooling & Heating serves residential and commercial clients throughout Wayne, New Jersey, earning a 4.7-star average across 18 customer reviews. The contractor operates Monday through Friday from 7 AM to 8 PM, with weekend availability from 9 AM to 5 PM. Reviewers frequently cite the company's same-day responsiveness and thorough diagnostic approach, with one customer noting a technician resolved a heating system issue within a single hour. The business maintains consistent hours that accommodate busy schedules, and multiple reviewers specifically mentioned scheduling convenience as a positive factor in their experience.

With no online presence or website available, specifics about brand partnerships, certifications, or specialty equipment cannot be verified. The contractor's services, as reflected in customer feedback, center on air conditioning repair, maintenance, and installation rather than broader HVAC offerings. Reviewers who left positive feedback emphasized the technician's willingness to explain troubleshooting steps and provide maintenance guidance, suggesting a service model focused on transparency and customer education rather than upselling.

Customers named specific technicians in their reviews, with Joe Jr. receiving multiple mentions for same-day arrivals and thorough explanations. One reviewer described how Joe Jr. diagnosed two non-functioning units, walking through the troubleshooting process while being mindful of the homeowner's pet. Another customer credited a technician with a quick AC fix, and several reviewers specifically praised the team's diagnostic skill and clear communication about what work was needed. A contrasting review from a customer who experienced communication failures after an installation highlights the importance of following up on post-service issues.