Housing Authority of West NY

Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Housing Authority of West NY
The Housing Authority of West NY serves Hudson County residents from its office at 6100 Adams Street in West New York, New Jersey. Established in 1949, this public housing authority has grown to own and operate 714 family and elderly housing units across eight developments, including Palisade Gardens, Parkeast Gardens, Sunshine Gardens, and Sunset Gardens. The authority also administers 400 Section 8 housing choice vouchers. With a 3.8-star rating from 28 reviews, the organization employs 36 staff members under decentralized management, serving residents throughout the West New York municipality.
The West NY Housing Authority distinguishes itself through its comprehensive approach to affordable housing. The organization pursues alternative development methods to increase community housing stock while providing residents with economic development opportunities. Its mission emphasizes adequate and affordable housing, economic opportunity, and discrimination-free living environments. The authority maintains transparency through public board meetings, documented agendas, and formal notice procedures, adhering to regulatory standards for public housing authorities.
Recent reviews highlight both challenges and successes in tenant interactions. One reviewer described working with Charlene for a mother's apartment as a smooth, quick process, praising the staff's friendliness. Another acknowledged that recent leadership improvements addressed previous concerns, noting that AC unit repairs were underway after mold issues were addressed. However, multiple reviewers cited unresponsive communication channels and delayed repairs as ongoing frustrations, with some tenants reporting they had been waiting nearly a year for requested maintenance.
What Customers Say
4 of 8 reviewers mention repair delays and unresponsive staff, while 3 reviewers praise specific staff members (Charlene, Nancy, Dave Hempley) for helpful service. Positive reviews cite clean facilities and efficient processing, whereas negative reviews focus on communication failures and maintenance neglect. The single 5-star review specifically names Charlene for her assistance.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–12 PM |
| Tuesday | 9 AM–12 PM |
| Wednesday | 9 AM–12 PM |
| Thursday | 9 AM–12 PM |
| Friday | 9 AM–12 PM |
| Saturday | Closed |
Services
Public Housing Management
Operating 714 family and elderly housing units across eight West New York developments.
Section 8 Voucher Administration
Administering 400 housing choice vouchers for eligible residents.
Resident Services
Providing economic development opportunities and support services for tenants.
Housing Applications
Processing rental applications and maintaining waitlists for available units.
Property Maintenance
Handling repairs and maintenance requests for housing development facilities.
Community Development
Pursuing alternative development methods to expand affordable housing options.
Board Meetings
Conducting regular public meetings with published agendas and official notices.