Arctic Air Mechanical Plumbing & HVAC

HVAC contractor
4.4(89 reviews)
Arctic Air Mechanical Plumbing & HVAC

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About Arctic Air Mechanical Plumbing & HVAC

Arctic Air Mechanical Plumbing & HVAC has built a presence in West Orange and surrounding Essex County communities for years, accumulating 89 customer reviews that average 4.4 stars. This dual-trade contractor handles both residential heating and cooling systems as well as plumbing services, serving homeowners throughout the greater West Orange area including nearby communities where residents have reviewed their work. The company responds to emergency service calls, a critical capability for New Jersey households facing sudden heating or cooling failures in the state's extreme seasonal temperatures.

Without a public website, specific brand partnerships or specializations remain unclear from digital records. The business appears to focus on standard residential HVAC replacement and repair work alongside plumbing services, based on customer review contexts. Prospective clients should request detailed service offerings and brand certifications during initial phone contact.

Customer experiences vary significantly. Vincent C. praised a technician for diagnosing a heating issue with clarity and providing fair pricing with no surprise charges, noting the team's responsiveness from the first phone call. However, Filix Gomez recounted a concerning emergency call where the company charged $1,500 for a control board replacement that a second opinion later revealed was never actually installed, prompting questions about work quality and transparency.

What Customers Say

Of 3 reviews examined, 1 praises fair pricing and diagnostic clarity while 2 highlight serious concerns, one about alleged never-performed work and another about permit failures and safety hazards during installation. The 4.4-star average across 89 reviews suggests most customers report positive outcomes, though the mixed recent feedback warrants direct questions before hiring.

Services

HVAC System Repair

Diagnostic and repair services for heating and cooling systems that fail to operate properly, including control board issues.

Furnace Installation

Professional installation of new residential furnaces with proper permitting and safety connections.

Air Conditioning Installation

Installation of new AC units with correct setup of all tubes, pipes, and ventilation connections.

Heating System Service

Repair and maintenance of residential heating systems including troubleshooting and component replacement.

Plumbing Services

General plumbing repairs and installations for residential properties, reflected in the company's full name.

Emergency HVAC Response

After-hours and emergency service calls for sudden heating or cooling failures, including extreme weather situations.

Frequently Asked Questions