Sass-Moore Service Corp.

Sass-Moore Service Corp operates as an HVAC contractor in Woodbury, New Jersey, holding a 3.9-star rating drawn from eight client reviews. The company dispatches factory-trained technicians equipped with certified parts and backed by manufacturer warranty coverage. Service hours extend across weekdays, with Monday through Thursday from 7 AM to 4 PM and Friday from 7 AM to 3 PM, accommodating routine maintenance requests as well as urgent repair needs. The business maintains factory authorization for start-up procedures and first-year service agreements, enabling direct warranty support for qualifying equipment installations.

The contractor distinguishes itself through specialized expertise in cooling tower replacement and refurbishment, handling units from any major manufacturer. Their team performs rust panel replacement and applies high-quality coating systems designed to extend the operational lifespan of existing equipment. Beyond traditional heating and cooling services, Sass-Moore offers chemical-free water treatment systems paired with solids separators, along with building controls systems for integrated facility management. This combination of manufacturing authorization, custom refurbishment capabilities, and indoor air quality solutions positions the company as a resource for both residential comfort systems and larger commercial equipment applications.

Client feedback identifies specific team members and service experiences worth noting. Reviewer Steve Forde described receiving assistance from Amber, who provided guidance on venue requirements even though the inquiry did not result in a contracted job. Another client, Aimee Schmidt, referenced the technicians as union labor with ongoing training investments. However, negative reviews cite pricing disputes, in one case a $777 bill for filters and hoses generated strong criticism regarding value transparency, and separate feedback describes dismissive interactions with both field technicians and administrative staff.