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About Big Bear Mechanical
Big Bear Mechanical operates as an HVAC contractor serving Albuquerque, New Mexico, and maintains a 4.5-star rating accumulated across 87 client reviews. The business handles heating and cooling system installations alongside repair and maintenance services for residential properties. Cindy Dennis noted in a December 2022 review that Mark evaluated her heating system and subsequently replaced both her hot water heater and furnace at a competitive price point compared to larger competitors.
Sophia Rider's October 2021 review describes how Big Bear Mechanical addressed a furnace emitting carbon monoxide, which had been red-tagged by safety inspectors. Mark explained the necessary repairs and completed the work within approximately one hour, additionally replacing vents and creating extra ventilation within the drywall. The review mentions that pricing fell below quotes received from two other contractors, with follow-up verification confirming no carbon monoxide presence after repairs.
Matt Jex documented a two-day central air installation completed just before summer heat arrived, praising the crew's competence and describing the business as a promising emerging local venture. The review specifically names three team members: Pat, Chunks, and Samm. This contrasts with Cassidy Stone's more mixed experience noting ongoing issues stemming from initial installation work, including a leak requiring drywall repairs and roof complications from a prior swamp cooler removal.
What Customers Say
Three of four detailed reviews award five-star ratings and mention specific outcomes, including furnace carbon monoxide remediation and same-day central air installation. Single two-star review cites installation-related damage occurring one year post-service.
Services
Furnace Repair & Installation
Diagnosing furnace failures, ignition problems, and heat exchanger inspections. Full furnace replacement with new unit installation.
Air Conditioning Repair & Installation
AC not cooling, refrigerant leaks, compressor failures, and new central air system installations. Summer emergency service available.
Hot Water Heater Services
Replacement of conventional and tank-style water heaters. Includes dealing with rust, calcification, and internal tank failure.
Ventilation & Ductwork
Vent replacement, duct modification, and adding ventilation in walls or ceilings. Proper tubing and drainage connections.
Emergency HVAC Service
Priority scheduling for furnace failures, carbon monoxide detection, and refrigerant leaks. Same-day response for urgent calls.
System Inspections & Diagnostics
Evaluating heating and cooling systems to recommend repair versus replacement, with honest assessments provided.