Carroll Plumbing & Heating

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About Carroll Plumbing & Heating
Carroll Plumbing & Heating serves Albuquerque homeowners with plumbing and heating repairs backed by a 4.2-star average from 40 verified client reviews. Operating Monday through Friday from 8 AM to 5 PM, the team handles common residential needs including drain cleaning, water heater service, leak detection, and fixture replacement. Multiple long-term clients describe consistent responsiveness and transparent communication when scheduling appointments. Recent feedback highlights same-day availability for urgent situations, with technicians arriving within the window booked for the visit.
Repeat customers cite the team's approach to diagnostics as the reason they return. Rather than recommending unnecessary replacements, reviewers describe receiving thorough explanations of repair options with upfront pricing before work begins. One client noted the plumber took time to show the underlying issue rather than proceeding blindly. Another mentioned receiving a detailed quote that matched the final invoice exactly. This measured approach contrasts with accounts from homeowners who Describe prior experiences with contractors who pushed costly replacements.
Specific technician interactions surface repeatedly in positive reviews. A reviewer with a property in another city credits the crew for diagnosing a kitchen sink problem that had lingered for months, noting the plumber arrived when scheduled and completed work within the quoted timeframe. Another client mentions scheduling help from the office staff, describing smooth coordination despite last-minute timing adjustments. Reviewers without urgent needs Describe routine maintenance on water heaters and cooling systems, citing respectful home entry protocols and cleanup after completing work.
What Customers Say
Of six detailed reviews, five award five stars citing fair pricing, diagnostic transparency, and on-time arrivals. Negative feedback targets communication style during service visits rather than technical competence. Repeat clients include homeowners with relationships spanning over fifteen years.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Drain Cleaning & Unclogging
Video inspection, snaking, and hydro-jetting for residential sink, shower, and main-line clogs.
Water Heater Service
Tank and tankless heater installation, annual maintenance, thermostat adjustment, and igniter replacement.
Leak Detection & Repair
Slab leak identification, pipe re-routing, fitting replacement, and water damage assessment.
Fixture Installation
Faucet, toilet, garbage disposal, and showerhead upgrades including supply line connections.
Heating System Maintenance
Annual cooling system tune-ups, filter changes, refrigerant checks, and thermostat calibration.
Kitchen & Bathroom Plumbing
Supply line repairs, drain assembly, garbage disposal wiring, and under-sink pipe reconfiguration.