Chill refrigeration, HVAC & Mechanical Inc.

HVAC contractor
2.2(14 reviews)
500 El Paraiso Rd NE, Albuquerque, NM 87113
Chill refrigeration, HVAC & Mechanical Inc.

Is this your business?

Claim your listing to verify your info and earn a verified badge.

Claim This Business

About Chill refrigeration, HVAC & Mechanical Inc.

Chill Refrigeration, HVAC & Mechanical Inc. operates from a facility at 500 El Paraiso Road NE in Albuquerque, serving residential and commercial clients throughout the Duke City and surrounding Bernalillo County. The company holds an HVAC contractor classification and maintains a visible online presence through chillnm.com. With 14 customer reviews currently on record, the business carries a 2.2-star average rating that reflects considerable homeowner dissatisfaction about service quality and workmanship guarantees.

The company offers standard heating, cooling, and refrigeration services without advertising notable brand partnerships, rebate programs, or specialized equipment warranties on their website. Their online presence prioritizes a contact form and directional map over detailed service menus or certification credentials. This minimal information approach makes it difficult for prospective clients to evaluate their technicalspecializations before reaching out.

Customer experiences with this contractor show sharp contrasts. A review from Silva's Saloon in Bernalillo credits Jeremy Brown, the owner, with delivering fair pricing and reliable service. Conversely, multiple reviewers report problems: one customer spent $500 on an initial call that required another $1,200 in repairs within four months, while another alleges deceptive practices where technicians misrepresent what they actually repaired. Reviewers name specific staff members including Jeremy Brown and Robert, though their experiences suggest outcomes depend heavily on which technician responds to the service call.

What Customers Say

2 of 14 reviewers awarded 5 stars, describing fair pricing and skilled technicians, while 10 reviewers gave 1-star ratings citing dangerous driving, repeated repairs, and alleged misrepresentation of work performed. The polarized feedback suggests inconsistent service quality depending on which technician arrives at the property.

Services

AC Repair & Maintenance

Diagnoses and repairs cooling system failures, includes tune-ups to prevent repeated breakdowns.

Heating System Service

Furnace and heat pump repair for New Mexico's temperature swings between seasons.

Refrigeration Equipment

Commercial refrigeration maintenance for businesses like Silva's Saloon, addressing walk-in coolers and display units.

New Equipment Installation

Complete HVAC system installations for both residential homes and commercial properties.

Emergency Service Calls

After-hours response for system failures, though reviewers advise against evening calls due to availability concerns.

System Diagnostics

Assessment and troubleshooting to identify root causes, though reviews raise questions about diagnostic accuracy.

Frequently Asked Questions