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About Donner Plumbing & Heating, Inc.
Donner Plumbing & Heating, Inc. operates as a licensed plumbing contractor serving residential clients throughout Albuquerque and surrounding communities in New Mexico. With a rating of 4.1 stars accumulated across 47 customer reviews, the company provides essential water heater installation, drain cleaning, leak detection, and general plumbing repair services to homeowners in the metropolitan area. The businessphone (505) 884-1017 connects customers directly to dispatch for scheduled service calls.
Positive reviewers note that Donner distinguishes itself through responsive phone communication and punctual service arrivals, traits uncommon among local contractors according to several reviews. Technician Andre earned specific praise for diagnosing problems accurately, completing clean repairs, explaining maintenancetips, and charging fair prices. This diagnostic approach and transparent pricing represents the company's service model for residential plumbing needs.
Customer review accounts mention several technicians performing service work. Reviewers describe one technician named Andre addressing sink flow issues and providing maintenance guidance. Another account references Tristan handling a spigot replacement and snake service call. A supervisor named Quinton was involved in addressing a billing dispute escalated by a customer. These named technician references illustrate the range of experiences reported across the company's service history.
What Customers Say
Four of five detailed reviews specifically name technicians Andre, Andres, or Tristan, suggesting personal service interactions. Positive reviews cite diagnostic skill and punctuality while negative reviews highlight billing disputes and pricing communication. The 4.1-star average across 47 reviews indicates generally favorable outcomes despite isolated customer complaints.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–12 PM |
| Saturday | Closed |
Services
Drain Cleaning & Snaking
Removes clogs from pipes and sewer lines using professional snaking equipment. Referenced in reviews addressing laundry room and general drain blockages.
Leak Detection & Repair
Identifies andfixes hidden leaks in plumbing walls, floors, and foundations to prevent property damage.
Water Heater Services
Installation and repair of traditional and tankless water heating systems for residential homes.
Spigot & Faucet Replacement
Outdoor faucet repair and interior fixture replacement services referenced in customer review accounts.
Emergency Plumbing Calls
Weekend and after-hours service availability mentioned during a Sunday service request, subject to callback policies.
General Plumbing Diagnostics
Technical assessment of plumbing problems with explanations provided to homeowners, exemplified by technician Andre's approach.