Duke City Services

Duke City Services operates as a multi-trade contractor based in Albuquerque, New Mexico, delivering electrical, plumbing, heating and cooling, and remodeling solutions to residents across the metro area including Rio Rancho and the East Mountains. The company holds an A+ rating with the Better Business Bureau and maintains a 4.3-star average rating gathered from six customer reviews. Their service portfolio spans from basic troubleshooting and repairs to whole-home rewiring and complete HVAC installations, positioning them as a comprehensive residential contractor for homeowners seeking one provider to address multiple system needs.

A distinguishing characteristic of Duke City Services is their approach to customer satisfaction. The company guarantees that their technicians will complete every job from start to finish and will return to the homeowner's property at no additional cost if complete satisfaction is not achieved. They offer upfront pricing for all projects and provide free estimates on whole-home rewires as well as generator and HVAC installations. Their service vehicles arrive fully stocked with equipment, and technicians follow protocols including removing shoes or using booties before entering homes, reflecting their commitment to respectful on-site conduct.

Customer feedback reveals varied experiences with this contractor. One reviewer detailing a heating system repair recounted significant concerns about billing and timeline efficiency, noting charges exceeding expectations for both parts and labor spanning multiple days. However, other customers describe more positive outcomes: one reviewer praised Rudy and crew from Peoples Plumbing for providing affordable, prompt, and professional bathroom repair work, recommending the team for both plumbing and heating services. Another reviewer highlighted the company's emergency availability, describing fast and friendly same-day response capability after hours. These contrasting accounts suggest service quality may depend on specific assignment and technician.