Fix Right

Fix Right operates as a mechanical contractor serving Albuquerque and surrounding New Mexico communities. The business maintains a 4.0-star rating across 25 customer reviews and operates Monday through Friday from 8 AM to 4:30 PM. Reviewers indicate the company handles both residential and commercial projects, with capabilities spanning plumbing, HVAC systems, drain services, and commercial kitchen equipment. One commercial client described reaching out for issues ranging from water heater failures to walk-in cooler malfunctions, suggesting a broad service scope that extends beyond typical residential focus.

The review evidence points to Fix Right's strength in handling urgent situations, particularly for commercial clients in the restaurant industry. Multiple reviewers noted responsive same-day or next-day service for emergencies, with one describing a scenario where the team provided temporary solutions on a Friday evening to enable a business to function through a weekend. The company appears to prioritize getting customers operational rather than pushing immediate replacements, with one reviewer noting transparent cost-benefit discussions about whether repair or replacement made more financial sense for their equipment.

Customer stories from reviews highlight specific technicians and scenarios. One reviewer described calling for a water heater failure on Halloween night and receiving same-night troubleshooting guidance followed by next-morning service that completed the installation by afternoon. Another detailed a winter furnace control board failure that received same-night response and temporary fixes until replacement parts arrived. The positive reviews name specific team members including Scott and Matt for water heater installation work, while a negative review cited concerns about a technician named Alexander.